Glen A. Wilson High School Year: 1979 High School Diploma
Work Experience:
Allied Universal Security Services, Santa Ana, CA Year 2021 - current Gate Attendant
Monitored Close Circuit Televisions and reported and suspicious activities Provide exceptional customer service to residents, visitors and contractors Write detailed reports on any incidents that occurred.
G4S Secure Solutions USA Dove Canyon, CA Year: 2016 - 2021 Upscale Security Officer
Maintain access control at the front gates which included residents, visitors and contractors Multi-task on the phone by taking down requests, maintaining the gates and dispatching the on duty patrol Officer Provide exceptional customer to residents which include follow-up request, and ensuring they are completed in a timely manner. Train other personnel on Dwelling Live, phone etiquette, HOA guidelines and G4S policies and procedures.
Allied Universal Security Services, Santa Ana, CA Year 2013-2016 Gate Attendant
Monitored Close Circuit Televisions and reported and suspicious activities Provide exceptional customer service to residents, visitors and contractors Write detailed reports on any incidents that occurred.
Skills: *Computer Skills *Conflict Resolution *Decision Making *Self-Motivation *Typing 50 Words Per Minute